Best Inbound/Outbound Call Tracking Software
Call Tracking Analytics
Recordings | Sentiment | Transcription | Texting
Very easy to use app that gives call tracking, recording, transcription, texting, customer sentiment and robocall blocking.
All-in1 conversion tracking for phone calls, texts, emails, forms and web chats in one place, with 1 sign-in. This helps streamline your business, enhances your SEO, and is proven to increase sales significantly!
Funnel Science® Call Tracking with predictive analytics so you can use your call data as your competitive advantage to get more sales.
Track Calls. Analyze Data. Optimize Sales!
Call Tracking Analytics
Improves Marketing, Sales and Customer Service
Predictive analytics applied to proven call tracking technology to increase phone leads, improve quality and get more sales. Call tracking allows you to create a phone route for each of your marketing channels, and assign unique Toll-Free or Local phone numbers to each route. When a customer calls, you know exactly which route the call came in on, even if the call was made from a completely separate device.
Dynamic website call tracking syncs your website with marketing and imports into analytics so you can have deep insights into ads, keywords, pages and the marketing channels that produce results.
Easy & Fast Set Up - Call Tracking, Routing, and Texting in Minutes.
Track call metadata for lead generation and marketing campaigns: Turn your call data into your competitive advantage. Learn How with a Custom Demo
Now your business can use text messaging to communicate with customers and leads which helps you close more deals, faster! Funnel Science lets your team share a textable phone number to send and receive texts. Advanced features include custom auto-responses, broadcast announcements, scheduled messages, response time metrics, and integrations with tools like Slack, Zendesk, Freshdesk, Help Scout, Zapier, and more!
Funnel Science® communications intelligence is designed to provide critical insights from customer phone conversations, to influence sales and marketing decisions. Funnel Science® securely monitors any call, text or chat on any network, from desk or mobile, analyzing every conversation for insights to increase sales, loyalty, and reduce the holes in your sales funnel.
Call tracking software that tracks all inbound and outbound calls on any platform, so you know where they came from and the outcome of every interaction.
Designed by sales and marketing experts who have background in telesales, inbound and outbound call centers, PPC and SEO pay-per-call, it was created to support marketing agencies and sales consultants.
Funnel Science® uses machine learning and predictive analytics to help increase phone sales and accelerate your company’s revenue.
Connect call tracking with analytics, CRM, & marketing to track conversions, leads, quality, sales, revenue and ROI
How Call Tracking Works
Call tracking works for digital marketing and traditional such as print, radio and TV.
The call tracking system displays detailed information on screen, with a pop-up notification so the agent does not have to find the call. The caller details are immediately entered into your sales CRM so that we can close the loop between marketing and sales. Funnel Science® reduces hold time and streamlines inbound call processes with predictive analytics phone tracking. Immediately increase PPC, SEO, and Social Media phone calls by linking the call tracking to your ad campaigns. With call tracking and recording, we track sales so you know the real ROI.
Automatically log the call in your CRM, and create new lead records. Turn the challenge of hundreds or thousands of phone calls into sales opportunities and improve customer satisfaction and ROI each time your phone rings.
100's of Integrations
Track Clicks, Forms, Texting, Calls | Connect the dots from Call to Sale
API integrations with leading ad platforms like Google Ads, Facebook, and YouTube are the default settings. If you want radio, TV, or print call tracking, that is easy to add as well.
The call tracking dashboard displays detailed information on screen, with a pop-up so the agent does not have to find the call. The caller details are immediately entered into your sales CRM so that we can close the loop between marketing and sales. Funnel Science® reduces hold time and streamlines inbound call processes with predictive analytics phone tracking. Immediately increase PPC, SEO, and Social Media phone calls by linking the call tracking to your ad campaigns. With call tracking and recording, we track sales so you know the real ROI.
Automatically log the phone call in your CRM with duplicate checker, and create new records. Turn your call data into sales opportunities and improve customer satisfaction and ROI each time your phone rings.
Frequently Asked Questions
Yes, we have over 20 different marketing lines.
Yes we have call recordings, automatically generated transcripts, and we apply Sentiment Analysis so you can quickly determine how positive/negative the calls are between the customer and agent. All calls, including repeat calls from the same caller are saved in the same customer record.
Yes and we have transcription search for on the spot analysis.
Yes, and we have rollover lines to ring up to 3 different reps/groups.
Not at this time. This update is in progress and will be released soon.
Yes, but that is not a default option.
I’m not 100% certain but I believe we can. We do contact merge for other platforms like Salesforce and ZOHO but it is completely dependant on GoToContact API. It might also be possible.
Yes, if we can extract into a CSV file.